Webinars & Podcasts | October 13, 2020 Musings with Marc & Mary: Net Promoter Score (NPS) Marc Zamsky, CEO at Cimplifi and Mary Mack, CEO and Chief Legal Technologist at EDRM muse about client satisfaction, Net Promoter Score (NPS), and why it matters. Listen to Podcast SHARE Get more insight from our latest thought leadership and industry coverage. RESOURCE Multilingual Review: Financial Fraud RESOURCE DOJ Second Request RESOURCE Second Request/Managed Review